Customer Reviews

See What Our Customers Are Saying

Answering all our questions and addressed all our concerns.
Cuauhtemoc R
Repeat customer. Berts honestly and integrity is evident.
Michael C
Bert is very friendly, supportive, and answers every question I have!
Bree H
Burt was our loan officer with our 2020 refi. Burt got our loan through very fast with an awesome rate. He always kept us informed of the progress of the loan. So in other words, Burt was great! I would definitely recommend any family and friends to Bert for a loan. Thank you Burt for helping our family. Jim & Nancy Johnson
James J
Bert worked extremely hard for us. It was never hard to get a hold of him. He made this whole process much easier then it should’ve been!
Francisco B
Bert is a pleasure to work with and knows what he’s doing!
Jason S
Bert was very proactive and walked me through the whole process. He was always available to take my calls and answer any questions I had. He is personable, caring and patient. I would recommend Bert to any of my family or friends, especially for someone looking for a hands on experience. Bert truly cares for and looks out for his clients and their needs. He is a great listener and very straightforward. It was a pleasure working with Bert!!
LESLIE K
Bert Aranda makes all the difference in this very tedious process. He is an excellent communicator, extremely knowledgeable and highly professional. I have worked with his expertise on several occasions. With that being said we have developed a friendship over the years and I trust Bert to have my best interest at heart when guiding me through financial decisions. Thank you for making this most recent experience a pleasure. Sincerely, Shirley G.
Larry G
Bert is an asset to all. If you're contemplating refinancing or obtaining a loan, he is your guy. I highly recommend Bert for all of your real estate needs.
Jennifer L
Bert Aranda and the team at GEM are knowledgeable, efficient and friendly. We never go to anyone else for our mortgage needs because Bert Aranda is the best! He offers personalized service and genuine caring. Bert ensures his clients get the best products and service available!
Jill K
Bert is such a warm honest person. His follow up is unparalleled and that keeps every step of the process less stressful. He is our lender for life.
Thomas L
Bert is very knowledgeable, and friendly
Scott J
We will gladly refer you to our friends and family. We appreciate your patience and working around our schedule. Thank you for your hard work.
Maria S
We do not have enough great things to say about Bert! He is a rockstar! Bert constantly kept us updated and worked all hours to get our loan done. He is very honest, organized, and just plain friendly- which is especially nice While dealing with the stress of trying to buy a home. Our family has used him for years, there’s no one I would rather recommend to my friends and family. We are extremely happy with Bert’s customer service!
Ashlyn O
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